Aplena offers you the service levels that meet your needs, whether 8×5 NBD or 24/7. We give you access to your own personal team of highly trained technical experts to provide support for your computers, printers and other devices, addressing both MAC and PC operating systems.
Our remote monitoring and management tools are geared for small to medium-sized businesses scalable to enterprise level. We’ll troubleshoot your IT puzzles from setup through to optimization, diagnosing technology issues and dealing with everything and anything from hardware and peripherals to network connections and application software. We monitor key services such as exchange, backups and AV protection, remote backup, email security and archiving.
Aplena can provide fast and reliable managed services, responding on-site, or via a dedicated on-call service. Response time is managed in line with our customer’s service level agreements, with business needs met in the most timely and cost-effective manner. Interested in hearing more about our managed services programs? Contact Aplena today.