Our Pledge To You
The dictionary defines “assurance” as a promise or pledge, something that inspires confidence. Our four-point Aplena Systems Assurance Program (ASAP) is just that. It’s our promise to deliver excellent service and products while inspiring confidence in our customers. We’ll pledge to deliver secure, converged computer and communications infrastructure and services. We want to be sure to meet your individual business requirements, from initial proposal stage through post-installation.
Our ASAP methodology also signifies our pledge toward overall efficiency- As Soon As Possible!
We’ll streamline the process by listening closely to your needs, applying our own team skills and then working with top-tier partners like Hewlett-Packard to provide reliable solutions. You can count on Aplena to deliver the right IT tools you need, whether you’re seeking a new method to secure your data, wondering how to combine legacy and leading-edge technology or considering a new virtualization solution. And we do this with a keen eye toward your TCO.
Aplena Systems Assurance Program
1. Customer Assurance
Are your expectations fully understood? Have we properly documented them? Are we in agreement with what needs to be tackled?
2. Order Assurance
Is the order complete and correct at submission?
3. Installation Assurance
Is the site properly prepared for installation? Are all the required resources ready and available?
4. Quality Assurance
Have we met our goal of delivering excellent service and products? Have we done this while keeping costs down as best we can? Have we provided an outstanding work environment in which you can grow, excel and prosper?
Interested in learning more about how we put our ASAP methodology to work for you? Contact Aplena today to see how our cost-effective, business-friendly, infrastructure solutions can help you achieve your IT business goals.